In my recent mini-rant about the snow breaking our trains, I said that the train company didn’t even bother apologising for not running any trains.  I was wrong – they did apologise via their website, here.

They’re even offering some sort of compensation for season ticket holders, as long as you still have the ticket that was valid at the time – another reason to always ask the nice man at the station if you can hold onto your old ticket when buying a renewal…  The form to fill in if you want compensation is here.

So, sorry to Southeastern for saying you didn’t apologise.  Your spokeswoman could probably still do with a spot of media training though…